External Job Title: Account Receivable Analyst Home Office
Position Type:
Qualifications/Requirements: QUALIFICATIONS
Bachelor’s Degree (BA or BS) in Business, Finance, or Accounting from four-year college or university; three to five years related experience or training; or equivalent combination of education and experience. Proficiency in Microsoft Office applications required. Proficiency in billing terminology, concepts and practice including government funded programs preferred.
• Performs analyses of accounts receivables metrics, to include days sales outstanding (DSO), aging by carrier, unapplied cash review, and trending of data to both identify poor performance and to assist in collection efforts.

• Recommends collection efforts and process improvements.

• Identifies areas or stores for retraining or problems associated with certain sales or insurance plans.

• Coordinates with internal accounting and pharmacy staff, customers, and insurance companies to ensure minimal risk exposure and days sales outstanding (DSO).

• Identifies and resolves the root cause of customer issues preventing on-time payment.

• Enhances customer relations by ensuring disputes are researched and resolved promptly and accurately.

• Provides guidance, direction, and second level escalation for pharmacy store staff regarding billing process and collection.

• Under limited supervision assists collection specialist with daily collection tasks.

• Recommends write-offs based on criteria set by pharmacy policy and approved by proper levels of management.

• Provides input and recommendations to improve a customer’s payments and/or keep account within established Credit Limit.

• Prepares and distributes reports showing account performance. Identifies and recommends key areas to improve Accounts Receivable metrics.