**THIS IS NOT AN IT POSITION**
Location: North Carolina
Experience in the Flooring, Adhesives, Grouts industry is required.
Purpose of the Position:
Responsible to provide technical assistance and training, product claim investigation and sales support in an assigned sales region as well as assist the Technical Services Department and R&D with various projects nationwide.
Essential Duties and Responsibilities:
Create/conduct training sessions; assist in specific product training on jobsites; create and conduct training seminars of product education to promote sales
Conduct architectural presentations; write technical correspondence / specifications and field technical inquires by phone
Visit large job-sites for the purpose of trouble shooting, recommendations, or training.
Analyze and process product claims. Submit job-site reports, pictures and videos to include the topics discussed, recommendations, and follow-up needed.
Assist the Technical Services Department/R&D with field trials; perform competitive analysis and special projects.
Make technical recommendations and/or assist/write proprietary specifications.
Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations to maintain a current understanding of the industry and assess how MAPEI can stay ahead in the industry.