Caliber Collision Career Center
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Job Title: Service Advisor - Hourly
Position Type: Full Time - Regular
Job Description:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to ensure individuals with disabilities are able to perform the essential functions.

  • Estimate all drive in appointments and complete review process with customer
  • Repair Orders: All files are opened with BAR (CA) and DRP compliance, including obtaining proper authorizations.
  • Provide post repair plan communication including all vehicle status updates
  • Prepare and complete proper paperwork for final customer packet prior to vehicle delivery (DRP, final invoice).
  • Perform other related duties as assigned to ensure an efficient and effective repair
Requirements:
  • Must be at least 18 years of age
  • Must have a valid driver's license and be eligible for coverage under company insurance policy (Not an excluded driver)
  • Must be able to satisfactorily complete a criminal background check
  • Working knowledge of estimation, including current estimating systems
  • Must be able to sit and stand for extended periods of time and be able to walk, bend, push/pull, stoop, kneel, and/or crouch frequently
  • Occasionally exposed to fumes, airborne particles, and/or caustic chemicals
  • Moderate noise levels in this working environment
  • Occasionally exposed to hot, cold, wet or humid conditions
  • Must be able to lift up to 45 pounds
   
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