To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to ensure individuals with disabilities are able to perform the essential functions.
Greet all customers in a timely, friendly and professional manner
Answer all phone calls consistently and ensure all phone messages immediately communicated to the correct recipient
Ensure all customer comfort items are fresh & available for customers at all times (coffee, water, magazines, etc.)
Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup person
Monitor DRP assignments, estimate/repair appointments and capture rates of assignments and DRP logbooks
Filing: Daily filing of customer records, RO jackets are filed in alphabetical order, parts invoices, etc.
Performs other administrative/clerical related duties as assigned
Must be at least 18 years of age
Must have a valid driver's license and be eligible for coverage under Caliber's insurance policy (Not an excluded driver)
Satisfactory completion of a criminal background check
Must be able to sit for long periods of time and must be able to walk, stand, bend, stoop, kneel , push/pull, crouch, and reach frequently
Occasionally exposed to fumes, airborne particles, and/or caustic chemicals
Moderate noise levels in this working environment
Occasionally exposed to hot, cold, wet or humid conditions