EDUCATION: High School Diploma/G.E.D or equivalent work experience
EXPERIENCE: 0-1 year of customer service experience.
COMPLEXITY: Utilizes empathy, listening skills, and a courteous and a helpful attitude to focus on providing quality customer service. Strong oral and written communication skills. Able to adapt to a changing work environment and the willingness to learn new skills and develop greater job knowledge.
WORKING RELATIONSHIPS: Communicates with associates, customers and clients in a professional manner. Effectively teams with peers, supervisors, and management to achieve corporate and client goals.
ADDITIONAL REQUIREMENTS: Flexible work schedule including nights, weekends, and holidays as business need dictates.